Why is My Refrigerator Water Dispenser Not Working?

image of refrigerator water dispenser

Is the water dispenser on your refrigerator broken? If so, you can try to repair the problem on your own or call Superior Santa Monica Appliance Repair for refrigerator repair Santa Monica, California.

There are several reasons for the water dispenser in a kitchen refrigerator to not work. Again, some reasons might sound a little strange. However, something as obvious as an on/off switch has been the culprit before. Be sure to review the more obvious potential issues before moving forward with complicated refrigerator repair. Let’s start to tackle this appliance repair issue and see all of the solutions we can reference for a broken water dispenser.

The reason for a water dispenser not working is typically an installation problem, a filter failure or frozen water tubes:

New Refrigerator Installation Issues

You just installed a brand new refrigerator for your kitchen with a water dispenser, but it is not dispensing water. The water dispenser must be hooked up to the home’s water line. That could be the issue.

If your brand new refrigerator is replacing an older refrigerator that did not have an ice maker or water dispenser, there’s a chance that you don’t have a functioning water line running to this area of the kitchen. Most of the time a water line is typically run from underneath a house either in a basement or crawl space. You can acquire this line at nearly any hardware store and they’re very easy for the average homeowner to install. Usually they have a a built-in water shut-off valve, which is necessary so that if you should need to relocate the refrigerator, you can shut off the water.

If you have an attached water line, is the valve turned on? The valve handle needs to be lined up with the hose. And, is water running through the pipe you have installed to connect the water line? Obvious and common questions, but items that have to be checked.

If you removed the refrigerator doors during installation the water dispenser may not be plugged in. Review the owner’s manual to see the wire harness for that particular model of refrigerator. Check that it’s plugged into the refrigerator.

When the water line is connected, most of the time there’s air in it. So, engaging and disengaging the water dispenser control to get the air out of it is necessary.
Filter Issues

On some popular models, there are different filters. These filters can “expire”, become clogged or freeze. All filters are dependent on your model and brand of refrigerator. If the filter is blocked it can cause slow filling or no flowing. It’s suggested that your filter is changed every 6 months. Replacing filters in a refrigerator can be difficult. If you have hiccups, go online and learn the proper process to change a filter.

One suggestion is to fill the filter with water prior to installation. Typically the water filters need a long time to fill, which could cause you to assume that the water dispenser on the refrigerator is not working right. You should read the owner’s manual if all else fails. To be sure it is not air caught in the lines, we recommend to depress the dispenser arm for around 5 minutes.

A frozen water tank could be the cause of the problem as well in some models. If the tank freezes it will start to leak onto the food bins. Small amounts of food in the fresh food bins can cause freezing.